Shipping policy
Effective Date: August 1, 2026
Thank you for shopping with Maklenn.
Every Maklenn product is made especially for you after your order is placed. This allows us to maintain high quality while reducing unnecessary waste.
Order Processing
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Orders are processed within 2–5 business days.
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During holidays, sales, or high-demand periods, processing may take a little longer.
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Orders are processed Monday through Friday, excluding public holidays.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 7–12 Business Days |
| Canada | 7–14 Business Days |
| United Kingdom | 7–12 Business Days |
| Europe | 7–15 Business Days |
| Australia & New Zealand | 8–15 Business Days |
| United Arab Emirates | 8–15 Business Days |
| Asia | 7–15 Business Days |
| Rest of the World | 10–20 Business Days |
Delivery times are estimates and may vary due to customs processing, weather conditions, courier delays, or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address and the products in your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Please allow up to 48 hours for tracking updates to appear.
Customs & Import Taxes
International orders may be subject to customs duties, VAT, GST, import taxes, or other local fees.
These charges are determined by your country's customs authorities and are the responsibility of the customer.
Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order.
If an incorrect or incomplete address is provided:
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Orders already in production cannot be changed.
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Additional shipping fees may apply if the package needs to be resent.
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Maklenn is not responsible for deliveries made to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package has not arrived within the expected delivery timeframe, please contact us at maklenn.co@gmail.com.
We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Multiple Shipments
If your order contains multiple products, they may arrive in separate packages depending on our production and fulfillment process.
Contact Us
If you have any shipping questions, please contact us:
Email: maklenn.co@gmail.com
Our customer support team typically responds within 24–48 business hours.